ANNOUNCEMENT TEXT GOES HERE

About Zephyr

COVID-19

Zephyr Point’s Response to COVID-19

In response to the continuing threat of COVID-19, Zephyr Point is doing everything possible to ensure the safety of all those who stay with us. To that end we have instituted new protocols related to cleaning procedures and other guest protocols designed to ensure the safety of all. Please let us know if you have any questions related to following.

Masks: In accordance with the 6/24/20 directive from the Governor of Nevada, Zephyr Point is encouraging all guests to wear face coverings when on property, and requiring the use of face coverings in any indoor public spaces. This includes the front office, lobbies, conference rooms, and dining halls while not eating or drinking. We appreciate your compliance with the Governor’s directive and this policy of Zephyr Point, both of which are designed to ensure the safety of all our guests and staff.

Cleaning Protocols

  • All lodging spaces are sprayed between every reservation with a food-grade, hypoallergenic disinfectant approved by the Nevada Department of Health. This includes comforters, blankets and pillows, as well as all surfaces in bathrooms, kitchens, bedrooms and living areas.
  • Most cabin reservations have been adjusted to allow for a full day for additional cleaning and sanitation between reservations.
  • Public restrooms are cleaned three times per day.
  • Door handles, push bars, elevator buttons and other common touch surfaces in public areas are disinfected twice daily. The exterior handles of guest rooms in Tahoe and Tallac center are cleaned twice daily.
  • Room keys are disinfected between every reservation.
  • Hand sanitizer is available in common areas such as meeting rooms, lobbies, and the front office. Frequent hand washing by staff and guests is encouraged.

Food Service

  • Dining halls and kitchens are sprayed between every meal with a food-grade, hypoallergenic disinfectant approved by the Nevada Department of Health, including touch items such as beverage machines and table condiments.
  • The service line is marked for 6-foot distancing between guests.
  • Tables and chairs are spaced with prescribed distances between guests.
  • Servers are required to wear face shields and gloves.
  • Meals will be served using disposable dishware, utensils, and drinking ware.
  • Self-service items such as the salad bar and fresh fruit bar will be eliminated and served by dining hall staff.
  • Snack and beverage service delivered to meeting spaces is not available this year.

Conference Rooms

  • All meeting rooms and common areas are sprayed between every reservation with a food-grade, hypoallergenic disinfectant approved by the Nevada Department of Health.
  • A 6-foot distance between unrelated attendees is recommended while social distancing orders from the State of Nevada are in effect.

Other Amenities

  • Guests are required to keep a 6-foot distance between family groups at the beach. Canopies and umbrellas are not allowed. We encourage guests to limit their time at the beach by visiting every other day and utilizing other areas on property such as the many beautiful boulders and small swimming coves along the shoreline.
  • We are working on offering kayak and stand-up paddleboard rentals in a limited capacity and will have more information available on property.
  • The Zephyr Point gift shop and coffee cabin will not be open at this time.

Conference Reservations

  • Our current opening date for conferences is July 1 for groups in Lakeview or Hubbard Lodge and cabins, and July 17 for groups in Tallac or Tahoe Center.
  • Per the Governor of Nevada, the current gathering size maximum for conference groups is 50 people total. We anticipate this number to increase and will update this webpage accordingly.
  • Cancellation allowances have been extended through 12/31/2020. All groups scheduled to arrive through December 31, 2020, will qualify for the following options:
    • Continue as planned, with expanded revision allowances to cancel as many lodging units as desired without penalty, adjust your count for meals to as few as 14 people (or less if combined with another group), complimentary meeting space with as few as 7 lodging units reserved, and an adjusted minimum of 15 people for Lakeview Lodge and 25 people for Hubbard Lodge.
    • Reschedule within approximately 12 months and transfer your deposit to the future event.
    • Cancel and convert your deposit into a tax-deductible donation to support Zephyr Point’s ministry.
    • Cancel and request a refund of your deposit in the form of a check. Our intention is to issue refunds within 120 days of your event arrival date.

Cabin Reservations

  • Our current opening date for cabin reservations is 6/12/2020.
  • Cancellation allowances have been extended through 12/31/2020. Cabin reservations scheduled to arrive through December 31, 2020, will qualify for the following options:
    • Reschedule within approximately 12 months and transfer your deposit to the future event.
    • Cancel and convert your deposit into a tax-deductible donation to support Zephyr Point’s ministry.
    • Cancel and request a refund of your deposit in the form of a check. Our intention is to issue refunds within 120 days of your event arrival date.

Program Registrations

  • Send pre-screening process to parents via email 2 weeks and 1 week prior to camp
    • At check-in:
      • Ask parents for answers to screening questions from the two weeks leading up
      • Make sure kids have everything they need (hand sanitizer required
      • Ask these screening questions to campers at check in and staff before breakfast
        • Record daily temperature (for 14 days prior to camp and every day of camp). Has it been over 100.4 ℉?
        • Have you had any COVID-19 symptoms in the last 14 days (fever, headache, cough, shortness of breath, fatigue, nausea, diarrhea, vomiting, muscle aches, sore throat, loss of taste or smell, etc.)?
        • Have you been in close contact with anyone who has been diagnosed with, been tested for, or been quarantined as a result COVID-19 in the last 14 days?
        • Have you traveled anywhere within the last 14 days? If so, where?
        • Do you have any pre-existing conditions that make you especially worried about being exposed to COVID-19
  • Training staff on all of our COVID-19 health and safety guidelines, protocols and response plans
  • Training staff on how to talk to kids who are concerned, feeling sick, not following protocols, etc.
    • Be sure to speak about this in age appropriate manners
  • Following health and safety protocols daily in living areas for staff
    • Daily sanitizing
    • Wearing masks outside of living areas and encouraging staff to remain on site as much as possible
  • Increase cleaning procedures for Counselors when campers will be using the same materials

All guests are required to sign a liability waiver to be on property. Zephyr Point staff are screened for COVID-19 symptoms before coming to work each day. Staff and guests are instructed to stay home if they have a fever, are experiencing flu-like symptoms, or have been in contact with anyone with COVID-19.

If you have any questions, please contact zephyr@zephyrpoint.org to be directed to the right department.

Updated 6/13/2020